Privacy Policy

Last updated: March 2026

OpenEvents is an open-source ticketing platform. This instance is operated by the organization indicated in the event details ("we", "us", or "our"). This Privacy Policy describes how we collect, use, and protect your personal data when you use this OpenEvents instance and purchase tickets to events.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for this OpenEvents instance is the organization operating it. Please refer to the event details or contact information provided by the operator for specific data controller information.

2. What Personal Data We Collect

Information You Provide

Full name
Email address
Company name
Billing details
VAT number (if applicable)
Ticket purchase information

Payment Information

Payments are processed through third-party payment providers. We do not store full credit card details.

Technical Data

IP address
Browser type
Device information
Cookies and usage data

3. Purpose and Legal Basis for Processing

To fulfill ticket purchases

Legal basis: Performance of contract (GDPR Art. 6(1)(b))

To send event-related information

Legal basis: Performance of contract

To send administrative communication

Legal basis: Legitimate interest

For accounting and bookkeeping

Legal basis: Legal obligation

4. Data Sharing

We may share your data with:

Payment providers
Email delivery providers
Accounting service providers

All third parties process data under appropriate data processing agreements.

We do not sell personal data.

5. Data Retention

As long as necessary to fulfill the purpose
As required by applicable bookkeeping laws
Until consent is withdrawn (where applicable)

6. International Transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses.

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Rectify inaccurate data
Erase data (right to be forgotten)
Restrict processing
Data portability
Object to processing
Withdraw consent

To exercise your rights, please contact the operator of this OpenEvents instance through the contact information provided on the event page.

You also have the right to file a complaint with your local data protection authority.

8. Cookies

OpenEvents uses cookies necessary for:

Site functionality
Payment processing
Basic analytics

You can manage cookies in your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.