Privacy Policy

Last updated: March 2026

OpenEvents is an open-source ticketing platform. This instance is operated by the organization indicated in the event details ("we", "us", or "our"). This Privacy Policy describes how we collect, use, and protect your personal data when you use this OpenEvents instance and purchase tickets to events.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for this OpenEvents instance is the organization operating it. Please refer to the event details or contact information provided by the operator for specific data controller information.

2. What Personal Data We Collect

Information You Provide

  • Full name
  • Email address
  • Company name
  • Billing details
  • VAT number (if applicable)
  • Ticket purchase information

Payment Information

Payments are processed through third-party payment providers. We do not store full credit card details.

Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. Purpose and Legal Basis for Processing

To fulfill ticket purchases

Legal basis: Performance of contract (GDPR Art. 6(1)(b))

To send event-related information

Legal basis: Performance of contract

To send administrative communication

Legal basis: Legitimate interest

For accounting and bookkeeping

Legal basis: Legal obligation

4. Data Sharing

We may share your data with:

  • Payment providers
  • Email delivery providers
  • Accounting service providers

All third parties process data under appropriate data processing agreements.

We do not sell personal data.

5. Data Retention

  • As long as necessary to fulfill the purpose
  • As required by applicable bookkeeping laws
  • Until consent is withdrawn (where applicable)

6. International Transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase data (right to be forgotten)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise your rights, please contact the operator of this OpenEvents instance through the contact information provided on the event page.

You also have the right to file a complaint with your local data protection authority.

8. Cookies

OpenEvents uses cookies necessary for:

  • Site functionality
  • Payment processing
  • Basic analytics

You can manage cookies in your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.